Our customers love us. Why? Because we not only offer expert HVAC services, but we provide friendly customer service and always put our customers’ needs first. Whether you’re in need of residential or commercial services, Atlantis Comfort Systems provides professional services for all of your HVAC needs. From maintenance and repair to complete replacements, we will get the job done! See what our customers are saying about us, and learn how we went above and beyond to meet their needs. We can’t wait to do the same for you. We always strive to exceed our client’s expectations. It’s always great to hear feedback from you. If you'd like to contact us with yours please email us at email@example.com. We would also like to thank you for considering us for your HVAC needs.
My name is Joe Dupre of North Smithfield, RI and Atlantis Comfort Systems is currently completing a demo of two existing systems and replacing them with two new Carrier systems.
The previous systems were 22 years old and problems were detected by an inspection visit from Atlantis Comfort Systems.
Cole Shute, from your Sales Dept. came out to review the problems and recommended replacement of both systems. He gave us a competitive and budget price to replace our existing systems. The price was competitive to other vendors.
We agreed and signed the contract.
Atlantis Comfort started the project with a goal to correct the past problem and day to day work was supervised by Steve, the lead person on the project, who, I can say was conscientious of the work involved and wanted to complete the project with a positive customer satisfaction. The attitude, professionalism and work ethics displayed by him and the crew from Atlantis Comfort Systems was very impressive, whereas I would recommend Atlantis Comfort Systems to complete any HVAC work.
- Joe Dupre
After having been through a stressful HVAC experience, followed by conflicting sizing estimates, I hesitantly contacted Atlantis for an estimate. When this Company's sales rep, Eric, came to my home, I felt as though a "breath of fresh air" had entered. He was not only knowledgeable and polite, but was very patient in alleviating my concerns. The installers were neat, courteous and appeared to work well together. Upon completion of the job, Eric arrived for an inspection of their work and to be certain I was satisfied. Needless to say, I have no hesitation in highly recommending Atlantis Heating & Comfort Systems. Many thanks to Eric for answering my telephone calls so quickly and a job well done.
- Bette H.
I want you to know your installers did a great job and the system has kept us comfortable through the recent heat waves. The electric bill is approximately what it cost us for 7 ceiling fans to run. Great job, great crew and great equipment. Thanks!
-Don & Rose Connolly
Atlantis just recently completed replacement of our entire HVAC system. We were referred by another customer in our building. This was a significant undertaking for our firm, both in terms of the financial outlay, and the logistical obstacles. We are in a second-floor condominium, and the only access to the roof is through another business on the top floor which is closed on weekends. I could not have asked for a better team from your company than Joe Prout, Cole and Anthony. These guys were polite, courteous, and most importantly, enthusiastic and into what they were doing. They never made a fuss over having to travel up and down seven floors repeatedly. What could have been just a grind to get something done went off without a hitch. I wanted to let you know what you may have already concluded. Joe, Cole, and Anthony are an asset to your company, not only in terms of their technical capabilities, but in their enthusiasm and energy for the work they do, which makes for a very positive experience.
-Brian M. Foley - Office Administrator
I just want to let you know how pleased my wife & I are with choosing Atlantis as our HVAC contractor for the renovation project at our home in Riverside. Eric, Joe, Cole, Anthony, Jimmy, Jeremy & Justin have provided exceptional customer service combined with a quality install of our new Heating/ AC system and have made the process easy for us as homeowners taking the stress out of such a major component of our renovation. It has been said that the key to our business success is to surround ourselves with the highest quality individuals available and I believe you have succeed in that regard with the gentlemen I have met to date. Thanks again and it will be my pleasure to recommend Atlantis HVAC at every opportunity.
-Jeffery L. Johnston
Yesterday I had a split unit installed at 56 Observatory Ave, North Providence RI. I just wanted to compliment the team that came out, I believe it was Jay, Lenny, and Carl. They were fast, friendly, and professional. once Completed, they went over the installation and answered any questions I had. They probably do this day in and day out but I was happy to have them.
I would like to let you know what an excellent job your employees did from the very beginning, when Joe Prout came over to our house to talk to us about the HVAC system to the actual day of installation. Even before the installation both Joe and Eric came over to make sure that everything that was needed for the project would be on their trucks since they would be coming over on the ferry. Eric and your 4 installers that came over did and absolutely incredible installation from start to finish. Therefore, I would highly recommend your company to friends who would like this service.
-Robert G - Prudence Island Property
My 30 year old gas furnace was acting up. Atlantis Comfort Systems was the first company to respond to my request for a repair so I decided to give them a try. The technician Chris arrived exactly when he said he would and was extremely knowledgeable, friendly and helpful. He checked the boiler completely and diagnosed the issue, explaining exactly what was wrong, how much it would cost to fix it and the approximate time it would take to do the repair. I could tell that he knew what he was talking about instantly and it made me feel comfortable with him doing the repair to my furnace. In today's world it is very difficult finding a company that you can trust to do work in your home. I would not hesitate to use Atlantis Comfort Systems again. I'm very pleased with them and highly recommend them.
Eric and Chris were friendly, honest, and very professional. They took care of my problem with my boiler carefully explaining the system and how I can make my system work better and last longer. They know their stuff and I would recommend them to anyone with boiler problems
I had been without heat for about 18 hours. I called Atlantis and they responded quickly.As a matter of fact the service technician was tied up with another customer so the Service Manager came and fixed my furnace. I was so appreciative because my grand daughter had pneumonia and could have gotten much worse. Thank you Atlantis for your help you explained everything to me clearly. I would definitely use them again.
Atlantis answered my initial call within 24 hours. Told me that the furnace had to be replaced; fair enough it was 33 years old. Service tech got the boss on the phone and gave me a ballpark estimate... followed up the next morning with a written proposal less than the estimate. Oh yeah, they came to my house three times and each time were within a minute or two of times they told me. Solid communication throughout. Couldn't be better! WELL DONE ATLANTIS!